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Frequently Asked Questions
Do you carry Insurance?
Yes, Stars & Stripes Tree Service is fully insured with general liability and workers compensation insurance specific to tree care. Once you decide to work with Stars & Stripes Tree Service a Certificate of Insurance can be provided from our Insurance Agent. Beware of tree care service providers that show you a sheet of paper stating they carry insurance. A Certificate of Insurance should only come from the issuing agency, and at no point should the insured be in the custody chain to you.
Do you charge for estimates?
All estimates are free in our service areas. If a tree diagnosis is required from the Arborist, then charges may apply for Arborist Consultation.
What are your service areas?
We service the greater Fort Worth area including Tarrant, Johnson, and parts of Parker, Hood, and Dallas Counties. Some of the cities we operate in are Aledo, Alvarado, Arlington, Bedford, Burleson, Cleburne, Crowley, Dallas, Euless, Fort Worth, Godley, Granbury, Grand Prairie, Hurst, Joshua, Kennedale, Mansfield, North Richland Hills and Venus.
What type of payments do you accept?
We accept checks & all major credit cards. We also have online bill pay available.
Do you require money up front to begin a project?
No, we do not receive any payment until you are completely satisfied with the work performed. Additionally, you should never be required to pay any amount of money up front when working with a reputable tree care provider.
Is stump grinding part of the tree removal service?
Stump removal is not normally part of our tree removal service. This is an additionally quoted service that will be on a separate line item on the estimate.